Over the past week, the team has finalized a shipping schedule for Dual reservations shipping to the US and Canada. Originally we had planned to fulfill all North American Dual+ reservations before moving on to Dual. However, in light of the number of reservations we have received overall, we will begin to ship Dual+ and Dual boards to the US and Canada simultaneously.

Dual+, US and Canada

The schedule remains largely the same, however we have been able to accelerate the ramp plan a bit, which allows us to shift some dates up in the last three batches.

Dual+ Reservation Date Order Confirmation Email Shipping Confirmation Email
May 19 8/31 9/30
May 20 9/8 10/7
May 21-22 9/15 10/10
May 23-24 9/22 10/17
May 25-June 1 9/29 10/20
June 2-June 16 10/6 10/27
June 17-June 26 10/13 Schedule To Come
June 27-August 6 Schedule To Come Schedule To Come
August 7-September 18 Schedule To Come Schedule To Come
September 19-present Schedule To Come Schedule To Come

Dual, US and Canada

We will begin reaching out to customers who reserved a Dual at the end of the month.

Dual Reservation Date Order Confirmation Email Shipping Confirmation Email
May 19 10/13 Schedule To Come
May 20-June 2 Schedule To Come Schedule To Come
June 2-August 4 Schedule To Come Schedule To Come
August 5-present Schedule To Come Schedule To Come

Dual+and Dual, all other countries

No update on timing yet. However, now that we have finalized the plan for Dual+ and Dual orders in the US and Canada, we will turn our full attention to obtaining final certifications and solidifying shipping timelines and costs for our international customers.  We want to do everything we can to avoid your board getting caught in customs, which, due to changing regulations, is taking more time than we originally anticipated.

Single, all countries

No updates today. We are still currently on schedule for beginning shipments in early 2017. A more specific schedule is not yet available.

Extended range battery pack, all countries

No updates today. We are currently on schedule for beginning shipments in early 2017. A more specific schedule is not yet available.